Cleo Cummings, the inventor of 'personal shoppers' just retired after 73 years of working the sales floor at Macy's. it was an idea she came up with in the 70's. it was an instant success and all Meier & Frank stores adopted the personal shopper program, followed by the entire May Company chain and eventually, competitors including Nordstom and Macy's.
her career started simply because she was determined to wear silk clothing during The Depression so she got a job at Meier & Frank. And she stayed - more than 70 years. A top saleswoman for the company, she was famous for working 12 hour days in her five-inch heels and only in recent years, cut back to shorter ones. hahaha